Shopify Daily Checkout Testing Checklist

When to use this

• You've just deployed a theme update, installed a new app, or changed checkout settings.
• You're running a promotional campaign involving discount codes or free shipping thresholds.
• You're approaching a high-traffic period like BFCM, a product launch, or a holiday sale.
• You want a daily operations health routine to catch regressions before customer reports come in.
• Your support tickets are showing patterns of checkout abandonment or payment failure complaints.

Step-by-step workflow

1. 1

   Verify all active payment methods process successfully

   Use Shopify's test mode to run a transaction through each active gateway: Shopify Payments, PayPal, Shop Pay, Apple Pay (on mobile), Google Pay, and any BNPL options. Confirm the order confirmation page loads and the order appears in your admin. Do this on both desktop and mobile.

2. 2

   Test active discount codes and automatic promotions

   For each live discount code (percentage, fixed, free shipping, BXGY), test that it applies correctly, enforces usage limits, and respects product or collection restrictions. Test automatic discounts by reaching the qualifying threshold. Check that stacking rules work as configured.

3. 3

   Verify shipping rates load for key destinations

   Enter a sample address for each of your primary shipping zones (domestic, international if applicable) and confirm that rates appear, are correctly calculated, and that free shipping thresholds trigger correctly. Check that carrier-calculated rates return within 3 seconds.

4. 4

   Test address validation and error messaging

   Enter an invalid address and confirm the checkout blocks progression with a clear error. Test PO Box restrictions if you don't ship to them. Confirm APO/FPO address handling if you serve military customers.

5. 5

   Verify upsell, cross-sell, and post-purchase extensions

   If you use checkout extensions, post-purchase upsell apps, or order bump widgets, confirm they render, load within acceptable time, and don't block the primary checkout flow if they fail.

6. 6

   Check the order confirmation email and thank-you page

   Complete a test purchase and confirm the order confirmation email arrives within 5 minutes, contains correct order details, and that all links (tracking, receipt, returns) are functional. Verify the thank-you page loads and shows the correct order summary.

7. 7

   Test on mobile (at minimum iOS Safari and Android Chrome)

   Checkout failures are disproportionately mobile. Test the full checkout flow on both primary mobile browsers. Confirm Apple Pay loads correctly on iPhone and Google Pay on Android. Pay attention to keyboard behavior, field focus, and button tap targets.

8. 8

   Log test results and escalate failures immediately

   Record pass/fail status for each test in your daily ops log. Any failure should trigger immediate investigation. Treat a checkout failure as a P1 incident — revenue is actively at risk while the issue is live.

Daily Checkout Test Log Template

Date: [DATE]
Tester: [NAME]
Environment: Production / Staging

| Test | Result | Notes |
|---|---|---|
| Shopify Payments (desktop) | PASS / FAIL | |
| Shop Pay (mobile) | PASS / FAIL | |
| PayPal (desktop) | PASS / FAIL | |
| Apple Pay (iPhone Safari) | PASS / FAIL | |
| Active discount code: [CODE] | PASS / FAIL | |
| Free shipping threshold | PASS / FAIL | |
| Shipping rates - domestic | PASS / FAIL | |
| Shipping rates - international | PASS / FAIL | |
| Post-purchase extension | PASS / FAIL | N/A if not installed |
| Order confirmation email | PASS / FAIL | Delivery time: |
| Thank-you page | PASS / FAIL | |
| Mobile checkout (iOS Safari) | PASS / FAIL | |
| Mobile checkout (Android Chrome) | PASS / FAIL | |

Escalation required: YES / NO
If YES, notify: [TECH OWNER] and [OPS LEAD]

Frequently asked questions